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Hotel · Hanoi · Ha Noi Municipality

One Hotel

A 3-star stay in Cau Giay, with easy access to Hanoi's botanical garden and business district.

  • Rooms rated 7.6 for comfort
  • Free Wi-Fi in all rooms
  • 24-hour reception and security
7.5 Very good 137 reviews Booking.com 7.5 · 137 reviews

About

One Hotel

One Hotel sits in Hanoi's Cau Giay area, a district with plenty of dining options and about a 10-minute drive to Hanoi Botanical Garden. The hotel offers a restaurant, luggage storage, and a range of practical services including a 24-hour front desk, currency exchange, and valet parking.

Rooms are equipped with air conditioning, a flat-screen TV, minibar, and electric kettle. Some include a bathtub and a sitting area. Guests can use the on-site parking and electric vehicle charging station. The hotel also provides laundry, dry cleaning, and tour assistance.

  • Non-smoking rooms
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Attentive service — Guests frequently mention the friendly and helpful staff, and the service score of 8.3 is the top category.
  • Clean and tidy rooms — Multiple reviews highlight the cleanliness and brightness of the rooms, with a rooms rating of 7.6.
  • Convenient location — Within walking distance to bus stops and landmarks, with some guests noting it as a good base for exploring.

Worth weighing

3 to weigh
  • Limited vegetarian breakfast — One reviewer noted that the breakfast options for vegetarians were limited, though bread and fruits were available.
  • No pets allowed — The hotel does not permit pets, which may be a drawback for travellers with animals.
  • Check-in window ends at 23:30 — Late arrivals must check in by 23:30, which could be restrictive for those landing after that time.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Twin Room City View

  • 2 Single beds
  • Shower
  • Bathtub
  • Air conditioning

Deluxe Double Room Bath

  • 1 King-size bed
  • Shower
  • Bathtub
  • Air conditioning

King Studio

  • 1 King-size bed
  • Shower
  • Bathtub
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Non-smoking rooms
  • Lift
  • Key card access
  • 24-hour security
  • Safety deposit box

Services

  • 24-hour reception
  • Express check-in/out
  • VIP check-in/out
  • Luggage storage
  • Currency exchange
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/ticket assistance

Parking & Transport

  • Parking
  • Valet parking
  • Electric vehicle charging station
  • Paid airport shuttle

In-room amenities

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Ironing facilities
  • Free toiletries
  • Electric kettle
  • Flat-screen TV
  • AM/FM alarm clock
  • Free Wi-Fi in rooms

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

7.5
Very good 137 reviews

Guest-rated 7.5/10 from 137 reviews

Booking.com · 7.5 · 137 reviews
7.5Verified guest

“The room was spotless and airy, staff were charming, and the bathtub was a lovely extra. The decor was tasteful and the area quiet.”

7.5Verified guest

“Conveniently located 16 miles from the airport. The Motorcycle Market was walkable, and we'd happily return.”

7.5Verified guest

“Easy 15-minute walk to Keangnam, and just 5 minutes to the bus stop. A great base for a city break.”

7.5Verified guest

“Spacious, well-lit room and comfortable bed. The bathroom was well equipped. Close to attractions and transport.”

7.5Verified guest

“Great city break with spotless rooms and very friendly staff. Location suited both business and leisure. Breakfast was limited for vegetarians but had good bread and fruit options.”

7.5Verified guest

“Excellent cleanliness and facilities. Easy transport access, especially to My Dinh bus station for Mai Chau. Staff were helpful and breakfast was delicious.”

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Around the hotel: The hotel is in Cau Giay, known for its restaurant scene. Hanoi Botanical Garden is about a 10-minute drive away. Several bus stops are within a 5- to 15-minute walk, and My Dinh bus station is close for trips to Mai Chau.

C3D6 Cau Giay New Urban Area, Hanoi, Ha Noi Municipality, 100000, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:30
Check-out
By 11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
24 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:30, and check-out is by 11:00.

Is parking available at the hotel?

Yes, the hotel offers parking, including valet parking and an electric vehicle charging station.

Does the hotel allow pets?

No, pets are not allowed at One Hotel.

Is breakfast included in the stay?

The hotel does not state whether breakfast is included, but it offers a restaurant and guests have commented on the breakfast options.

The bottom line

One Hotel offers a clean, comfortable base in Cau Giay with strong service and a practical location for exploring Hanoi. Ideal for travellers who value attentive staff and easy access to transport, though breakfast variety for vegetarians is limited.

7.5Based on guest reviews and ratings

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